Freight factoring

5 Ways to Handle Unpaid Invoices: Factoring, Purchase, Collections and More

Choose between freight factoring, payer follow-up, invoice purchase, collections, and portfolio review, with MileFactor for freight funding and Delos for broader receivables needs.

TL;DR

  • For funding against a freight invoice, start with MileFactor’s specialist review. It is a different question from selling an overdue claim outright.
  • For a payment held up by paperwork or timing, clarify the issue with the payer. An available broker QuickPay option may also be worth comparing.
  • For invoice purchase, collections, or a mixed receivables book, compare the broader routes. Delos accepts purchase and portfolio inquiries; the cash outcome depends on the service and agreed terms.

An invoice issued yesterday, a missing delivery record, and an older disputed balance should not automatically lead to the same service. These five routes address different needs—not a ranking of independent providers.

MileFactor is owned and operated by Delos AI Inc. This guide compares service types, not independent providers.

Which route fits the invoice?

Your situationRoute to considerWhat determines the cash outcome
A freight invoice needs funding before the payer paysMileFactor freight factoringApproval and the agreed advance, fee, and settlement terms
Payment is expected but paperwork or timing needs clarificationDirect follow-up or an available broker QuickPay programThe payer’s response and any agreed accelerated-payment terms
You want to explore selling an eligible overdue commercial invoiceDelos invoice-purchase reviewAn agreed purchase price and completion of the sale
You want to keep the claim and have someone pursue paymentCollections or servicingAmounts recovered and the provider’s agreed charges
Different invoices need different treatmentsDelos portfolio reviewThe routes and terms agreed for the relevant accounts

1. MileFactor freight factoring — fund a carrier invoice

Good fit: your trucking business has an issued freight invoice and needs funding before the broker or shipper pays.

MileFactor is designed around that workflow. The inquiry starts with the invoice and load details, identifies who owes payment, and then collects your business and contact information. Its published offer includes 80% upfront after approval and a 0.04% daily fee, with the remaining balance settled after payer payment less the agreed fee. See the factoring terms.

Start here when the need is specifically funding against a freight invoice. Approval, non-recourse coverage, and final terms require review; this is not a promise to fund every load.

2. Direct follow-up or broker QuickPay — clarify an expected payment

Good fit: payment is expected, but you need to resolve missing paperwork, confirm the date, or compare an available accelerated-payment option.

Ask whether the invoice was received, whether supporting documents are complete, whether any amount is disputed, and what payment date is confirmed. For example, a missing delivery record and a refusal to pay are different issues to explain in an inquiry.

Some brokers offer QuickPay as an accelerated-payment option, potentially for a fee. Truckstop describes the difference between broker QuickPay and factoring.

If QuickPay is available, compare its written fee, payment timing, and amount received with a factoring offer. Do not assume every broker offers it or that the advertised timing applies to your invoice.

3. Delos invoice-purchase review — explore selling an overdue claim

Good fit: you want to explore an agreed sale of an eligible overdue commercial claim, rather than obtain an advance while waiting for the payer.

Delos accepts commercial invoice-purchase inquiries. It reviews the claim and any proposed purchase terms. If an agreed sale closes, the seller receives the agreed purchase price under the sale documents.

The price in a claim purchase is not automatically the same as MileFactor’s upfront percentage. An advance followed by a later balance and an agreed sale of an overdue claim are different payment structures.

Describe the invoice, supporting evidence, payment history, and any dispute. Ask what would transfer and what responsibilities would remain before treating an indication of interest as a completed sale.

4. Collections or servicing — retain the claim and pursue payment

Good fit: you want to retain the receivable and have a provider handle payment follow-up under agreed instructions.

Unlike a purchase, assigning collection work does not itself give you sale proceeds. The provider’s agreement determines the work, authority, reporting, fees, and how recovered money is remitted. As one public example, ABC-Amega’s collection terms describe remitting recovered sums less the agreed collection fee.

Ask who will contact the payer, how disputes are handled, what approval is needed for further action, and what charges can apply. Recovery is not guaranteed.

If you are exploring several receivables services rather than just freight funding, describe that broader need in a Delos inquiry.

5. Delos portfolio review — assess a mixed receivables book

Good fit: your receivables include different payment statuses or need different services, rather than the same funding treatment for each invoice.

Delos’s portfolio review considers whether eligible accounts or segments fit purchase, factoring, or servicing while the business retains the receivables. Submission does not mean every account will be accepted.

For a carrier with several freight invoices needing the same funding review, MileFactor still accepts a description covering multiple invoices. A portfolio review becomes more relevant when the accounts need different services or extend beyond that freight-factoring workflow.

Prepare the account count, balances, payment status, supporting records, and the outcomes you want to explore.

What to prepare before asking for a review

  • The invoice amount, due date, and legal name of the party that owes payment.
  • The load or work record and any supporting agreement.
  • Payment history, deductions, disputes, or previous collection activity.
  • The outcome you want: an advance, an agreed sale, collection support, or a review of several different accounts.

Keep the description factual. A clear payment status helps the provider assess the right service.

Frequently asked questions

Does an overdue invoice automatically rule out MileFactor?

No. MileFactor’s published review window runs from invoice issuance through 30 days after its due date. Explain late payment or disputes in the inquiry; review does not guarantee funding. See the eligibility details.

Does choosing invoice purchase mean I receive the factoring advance percentage?

No. A purchase uses the price and conditions agreed for that sale. Do not substitute an advance percentage from a factoring illustration for a claim-purchase offer.

Do several freight invoices automatically need a portfolio review?

No. If they need the same freight-funding review, mention the invoices in MileFactor’s form description. A broader portfolio review is more relevant when the accounts need different services or extend beyond freight factoring.

Bottom line

For a freight invoice and a specific funding need, submit an invoice. For broader invoice-purchase, servicing, or mixed-portfolio needs, Delos offers a separate review route.